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vvuiob™ / Privacy & Trust
Your Trust. Our Responsibility.
Your personal information is part of your shopping experience. This policy explains how we collect, use, share, store, and protect information when you explore vvuiob™, place an order, or contact our team.
We believe customers deserve a clear explanation of how their information may be processed and what privacy choices are available under applicable law.
LAST UPDATED / OCTOBER 12, 2026A Clearer Approach
At vvuiob™, we value the trust you place in us when shopping for camping, travel, picnic, and outdoor comfort essentials.
This Privacy Policy explains the practices of Chengdu Chuanghongying Technology Co., Ltd., the operator of vvuiob.com, in connection with personal information used to provide our online retail services.
It also describes customer privacy choices and how to contact us with questions about personal information.
vvuiob™ is an online outdoor lifestyle retail brand operated by Chengdu Chuanghongying Technology Co., Ltd.
Our website, vvuiob.com, offers selected camping, picnic, travel, and outdoor comfort products. We are responsible for handling personal information in connection with our operations as required by applicable privacy laws.
You can contact us about this policy at service@vvuiob.com.
Depending on your interactions with the store, we may collect the following information.
Name, email address, phone number, shipping address, and billing address.
Purchased products, selected options, transaction amounts, fulfillment information, tracking details, and return or refund history.
Account identifiers, preferences, and related information where customer accounts are available.
Information provided through customer-service emails, product inquiries, forms, or other communications.
IP address, browser type, device information, approximate location, pages viewed, and information collected through cookies and similar technologies.
Limited payment status and transaction details needed to process or verify purchases.
Payment Security: Full payment-card credentials are processed through authorized payment services. Customers should never email full card numbers, security codes, or account passwords.
We may use personal information to operate the store and provide requested services.
The legal basis for processing depends on the purpose involved and the privacy laws applicable to the individual.
We may disclose information to appropriate providers that help operate and support our store.
Information may be shared as reasonably necessary for authorized operations or legal obligations. Some advertising-related disclosures may qualify as a sale or sharing under applicable privacy laws.
Our website may use cookies and similar technologies to maintain essential functions, remember preferences, measure performance, and support advertising activities where enabled.
Where required by law, we seek consent before using nonessential cookies. Browser controls and applicable privacy preferences may also be available.
If you subscribe to marketing messages, we may provide product news, store updates, or promotional information in accordance with applicable law.
Promotional emails may contain an unsubscribe link. You can use that option to stop future promotional emails.
Important order confirmations, shipping updates, and customer-service messages may still be sent as needed.
We retain personal information for as long as reasonably necessary to support the purposes described in this policy.
Retention periods may depend on order fulfillment, accounting requirements, customer service, fraud prevention, dispute resolution, and applicable law.
When information is no longer required, it may be deleted, anonymized, or otherwise handled according to applicable requirements.
We use or rely on reasonable administrative, organizational, and technical measures intended to safeguard personal information.
Our ecommerce and payment technology providers may maintain additional security controls within their systems.
No internet service can guarantee absolute security. Customers should protect their account credentials and report suspected unauthorized activity.
Depending on your jurisdiction, you may have certain rights regarding personal information.
To submit a request, email service@vvuiob.com. Identity verification may be required before processing some requests.
Requests are handled according to applicable law, including relevant exceptions and record-retention obligations.
vvuiob™ is operated by a company registered in China and may serve customers in the United States and other supported destinations.
Personal information may be accessed, stored, or processed in locations outside your country of residence.
Where applicable law requires safeguards for international data transfers, we will take the required measures.
vvuiob.com is intended for a general consumer audience and is not directed toward children.
We do not knowingly collect children's personal information in violation of applicable law.
If you believe a child has improperly provided personal information, please contact us.
Our website may include links to independent websites, payment services, or external resources.
We do not control the privacy practices of independently operated third-party websites.
Please review their privacy notices before submitting personal information to them.
We may revise this policy when our operations, technology, services, or legal obligations change.
The revised version will be published on this page with an updated date.
Additional notice will be provided where applicable law requires it.
Brand: vvuiob™
Website: vvuiob.com
Company: Chengdu Chuanghongying Technology Co., Ltd.
Owner: Yu Hongchang
Unified Social Credit Code: 91510100MAEGM3T34W
Company Address:
Room 1702, 17th Floor, Unit 1,
Building 4, No. 1700 Tianfu Avenue
North Section, Chengdu High-tech Zone,
China (Sichuan) Pilot Free Trade Zone
Email: service@vvuiob.com
Customer Support Phone: +86 131 4345 2421
Customer Service Hours: 8:00 AM–6:00 PM China Standard Time (UTC+8)
Your Privacy Matters
If you need clarification about this policy or want to submit an applicable privacy request, contact our support team for assistance.
Phone:
+86 131 4345 2421
Customer Service Hours:
8:00 AM–6:00 PM
China Standard Time (UTC+8)
For your security, please do not send passwords, full card numbers, or payment security codes through email.
vvuiob™ / Outdoor Comfort / Privacy & Trust
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